Category: Uncategorized

  • Collaborative Selling

    If there’s one thing that seems to cause heartache for people in business, it’s selling.

    Unless, that is, they happen to be a sales person, in which case they love it. They have skills and motivation that many find hard to replicate and they love to live on the edge, where month end results can make the difference between bonus excitement, or bounce-out exit.

    For us ordinary mortals we have to find ways to keep selling, knowing that if we stop then our business will slowly sink, like a leaky boat.

    Networking is the smart way to sell because people buy people. A referral to a third party skips over the need to explain ourselves and convince someone of our worth. The personal touch warms people up to us and is hard to beat.

    We can also advertise and make sure we have a range of marketing initiatives on the go, to make sure we get our message out into the world. Leaflets, speaking engagements, tweets, blogs and event sponsorship all have value. It often doesn’t matter what we do, as long as we do it consistently and play the long game. Dropping a couple of Facebook adverts are going to achieve nothing. We need to pick a channel and stick at it.

    Similarly we can do what I call ‘narrow networking’ whereby we make friends and build alliances with key people.

    Rather than a shotgun approach, where we pepper business cards at people over breakfast, narrow networking means that we decide who is important to us and we spend time with them to build a solid relationship and develop products and services together.

    This approach leads naturally to collaborative selling. Two heads are often better than one and we can gain motivation and ideas by working as a tiny team of two.

    We need a clear contract to be successful, so we know how we will work together and want the other person requires from us. A contract in this context doesn’t mean a weighty legal document, although sometimes a signature can help to provide clarity when things go awry. It means an agreed list of items, such as how we will sell, deliver and bill clients. Insurance and cancellation policies are also worth talking about. We tend to assume we will be successful and it pays to think ahead and plan for contingencies, or for clients who don’t play fair.

    When it comes to selling ourselves we can go to meetings together, or at least discuss things with our colleague beforehand.

    Selling can be a lonely and stressful activity, so having a chum to back us up can help to reduce the pressure and increase our success.

    I’m well known for liking cake and my starting point when looking for someone to collaborate with is to invite them out for coffee and cake and to chat and gently see if there is a working relationship to be had.

    My view is that life is hard enough, so why not have cake and make business meetings enjoyable?

    We can all find ways to help ourselves in business and collaborative selling is one of my favourites.

    So, this week who could you invite out for cake and begin a collaborative relationship with?

    I’m always available for chocolate eclairs, or a slice of Victoria sponge, by the way..!

    Next week: Booking Creativity

  • Space …The Essential Frontier

    There’s an old joke that runs thus…

    Q. How many ears does Captain Kirk have?

    A. 3

    …His left ear, his right ear and his final frontier.

    Ho ho. Geddit?!

    Always makes me smile, that one. Of course Capn Kirk was also famous for boldly going through space to find new planets and generally have a high old time of things. He enjoyed his space.

    As Douglas Adams put it, at the start of The Hitchhikers Guide to the Galaxy, ‘space is big, really big.’

    And so it is. What’s easy to forget though, when we look up to the stars, is that space is really all around us down here on earth.

    We rush about from meeting to meeting and then rush home to cook dinner and prepare for the next day. We check our smartphones constantly in case anyone has sent us a new tweet or email. We are deluged with tasks and people and social detritus, all wafting around us and demanding our attention.

    What is good is space. Space to be on our own for a while. Space to breathe. Space to be calm in.

    Relationships at home and at work all seem to run more smoothly when we take time to find space and just BE for a while, instead of doing or thinking.

    A space for being in allows our thoughts to unwind and gives us an opportunity to reconnect with ourselves.

    We can offer others some space too and we can recognise when a colleague is under pressure and give them space to complete a task.

    Often saying nothing is the most useful form of communication. The silence we offer people reminds them that we respect their needs too. We can back off and let them enjoy their space.

    When was the last time you had space for yourself? When did you take an hour, or a day, or a weekend to have time just for yourself?

    If the answer is ‘not sure’ or any variation on that, then maybe it’s time to boldly go and make some space for yourself.

    My favourite space is when I’m sitting on the sofa with my phone on silent and quietly playing one of my ukuleles. The gentle music is a good distraction from the world and after a while I find myself feeling calmer and ready to face the task I’ve been putting off.

    We are all important. We can all ask for some space. We can all enjoy exploring the essential frontier!

    Have fun in your space this week!

    Next week: Collaborative Selling