Tag: tip

  • The Child Ego State

    Enjoy some swing time and get to know your Child
    Enjoy some swing time and get to know your Child

    How do you sulk? Think for a moment and for fun have a go at answering that question. Do you pout, or huff, or stamp your feet, or give out moody looks, or sigh heavily, or say ‘yes’ but mean ‘no’….

    We all sulk from time to time and when we do we tend to behave in the same way that we did as a small child. When we’re grown up this replaying of feelings, thoughts and behaviours from when we were small is called; being in our Child Ego State. This is sometimes shortened to ‘being in our Child.’

    What is an Ego State?

    Put simply, an Ego State is a metaphor for a collection of behaviours. Because we can’t see inside our heads we need to find ways of labelling clusters of related behaviours and the term ‘Ego State’ does that for us. The Child Ego State refers to the collection of experiences we logged as a young person and which we now use as we make our way through life. Some estimates suggest that about 80% plus of our current behaviour is a repetition of our development up to the age of five or six, by which time we had learned how to play, solve problems, use social graces and table manners, have fun, be creative, be affectionate, get our own way and keep ourselves safe (from the scary big people). Or not. Or to a greater or lesser level.

    We are Ourselves

    We decided what information to take in, what worked for us and what to alter and the Child Ego State is an embodiment of ‘us’. This means that we might be different from our siblings, who although may have been raised in the same environment, decided on their own way of going about things. I think this is an important point because we are not simply a facsimile of our environment and parents – we have been influenced and we made choices for ourselves. Therefore, the implication is that we have to take responsibility for our actions and not try to pass the buck back down the family tree.

    So What?

    Knowing about Ego States is useful because they help us to act in awareness and either enjoy being ‘us’ or allow us to make changes to our behaviour. Pause for a moment and think about all the times when you may have been in your Child Ego State so far today? Some useful clues are:

    1. When you felt young again.

    2. When your were doing what you were told (or rebelling), or being carefree.

    3. When your actions could be viewed as being similar to those of a five year old.

    4. When you were being your own little self, just getting on with stuff in your way.

    I have a large Child Ego State (people can vary in the size of theirs, relative to their other Ego States) and will muck about, choose my breakfast cereal based on how fun it looks, sing in the car on the way to a client and thoroughly resent being asked to do the washing up. In all of these bursts I am most definitely in my Child. I giggle when I’m writing a naughty word (bum) and I love the accurate use of foul language to get a laugh, make a point, or underscore a client’s miserable experience. This can be great fun, challenging and offensive. I have to work hard sometimes to rein it in and if you read my current book you will see there is no swearing, because that would be inappropriate. However, and the publisher hasn’t twigged yet, the book does contain odd words such as C3PO, Christmas, Cincinnati and a guest appearance by King Arthur, that I buried in there, purely for amusement. Knowing about my Child Ego State enabled me to do a thoroughly professional writing job and have a bit of fun at the same time.

    That’s the point of the Ego States, which also include Parent and Adult. They are a fantastic framework for observing behaviour, mapping conversations, building teams, improving leadership styles and making long lasting developmental changes.

    Our Task For This Week

    Is to…spot our sulking and instead of wallowing, catch it and make decision to ask for what we need. We can choose to wash the dishes and be helpful and be positive about it. And we can ask for a hug, or bring cakes for our team and have some fun.

    FREE Sample Book…at last a book written for the UK/European market!

    Do you know someone who is looking for work and needs a hand? Or is about to be made redundant and needs to make a start in sorting out their CV? Marshall Cavendish have put together a sample ebook of Job Hunting 3.0 which features the whole of the first section called ‘Getting Started’ and the whole of the final section called ‘Checklists’ containing (no surprises here) useful checklists full of interview questions, process tips and essential information for success. If you would like an exclusive copy; email me, subscribe to the blog, or use the contact box and I will zap a copy right back to you.

    Pass It On

    If you know someone who would be interested in this blog post please forward it to them, or ReTweet it, or let them know they can subscribe to regular emails via the box on the homepage.

    By The Way… FREE CRANFIELD COURSE ANYONE?

    +++NEWS we’re still collecting CVs and places are filling up so please apply quickly+++ At Cranfield University we’re running an Enhanced Personal Development Programme, starting 3rd September and lasting for 4 weeks. If you know someone who is unemployed (or about to be made redundant) and who would like to learn about job hunting skills, management skills and have fun on a real consultancy project then contact me now. Places are limited and an opportunity to spend 4 weeks full-time at one of the best universities in the world is not to be missed. I’m the Programme Director and one of the lecturers, so I can vouch for the excellence of it!

    Thank you for reading to the end and remember to begin spotting when you’re in your Child.

    Next week is a brief introduction to the Parent Ego State…which is another archaic Ego State. We will meet the term: Introjected. It’s more interesting than it sounds, trust me.

  • Yes And… And If…

    Is your language taking you up the stairs, or are you stuck at the bottom?
    Is your language moving you up the stairs, or are you stuck at the bottom?

    There is a game we all play at one time or another with people, which limits our horizons and is used to keep ourselves in a stuck place. A game that is a psychological version of ‘talk to the hand’. The game is called: Yes, but…

    For example, I was working with someone who wanted to start their own business and to date, they had made no real progress. Part of the conversation went like this:

    Me: So, you could borrow some money as start up capital…

    Client: Yes I could, but the bank will never lend it to me.

    Me: Or you could increase your mortgage and use the cash to get you started…

    Client: That’s a good idea, but my partner will never agree to it.

    Me: Have you asked her yet?

    Client: No, not yet. I suppose I could ask her, but she would just say no.

    Can you see what’s happening here? Can you feel my rising frustration?

    Games Tend To Repeat

    A game can be defined as a ‘series of transactions that lead to a predictable negative payoff’. Or to put it another way, you sense that you’re getting nowhere and an argument develops. Many people get cross about the same situation, on a repeating basis, and can have a strong feeling of ‘here we go again’. People do this partly because it’s out of awareness and partly because of the all the intense strokes that are generated. (We will talk more about games in the coming weeks as it’s a central part of Transactional Analysis and a good way to spot and change organisational culture and team dynamics). In the story above, the client was appearing to agree to each suggestion and in reality they were not; they were exhibiting mildly passive-aggressive behaviour and were staying stuck because they were putting their energy into finding fault and seeing the negatives. Why people do this is a subject in its own right, so for now we can concentrate on the words used to get round it.

    If we sense that someone is playing Yes,but… with us then we have a couple of choices:

    1. Stop doing their thinking for them.

    2. Change our words.

    1) Stop Our Thinking

    In the example about setting up in business I was doing the thinking for the other person, which makes it possible for them to rubbish my idea. This can be an easy trap to fall into and if a client is doing this I will stop the conversation and say something like:

    ‘Look, I feel that I’m doing the thinking here for you. What ideas do you have to raise the money you need?’

    This gets the client to think for themself and then they are less likely to dismiss their own ideas out of hand. I also keep silent, so that they have to break the silence with their thoughts, which is a powerful way to really put people on the spot and get their brain working.

    2) Change Our Words

    A great way to get people moving is to change the words from Yes, but… to either Yes, and… or And, if…

    You want to start writing a blog and you don’t know how? Well, yes you can do it and you could talk to someone who already blogs, and if you did that it might increase your knowledge, and if that happened you would feel more confident, and if you feel more confident you’re more likely to make a great start…(and so on). Instantly the use of a couple of key words changes the conversation from a dull plodding one, into a hopeful, soaring, creative and inspiring one.

    Have  look at the sample conversation from earlier and ask yourself how I could have used ‘And, if…’ to set the conversation off on a different direction?

    Small Tools

    Increasingly I’m finding that the some of the best bits of technique are the tiny tools. The odd words, or phrases, that we use repeatedly and which make a large difference. I think of these as the communications equivalent of the plastic screwdriver sets you sometimes get in a Christmas cracker (only 167 shopping days to go) …they look flimsy and yet they work a treat and are handy little things to have around.

    The next time you get sucked into a Yes, but… game, stop and change the words you’re using. It could change your life, or at least just give you a happier day!

    Our Task For This Week

    Listen out for Yes, but… conversations that we might be having with other people. When do we need to stop being passive and to start using And, if… to help ourselves make progress?

    FREESample Book…had lots of great feedback so far!

    Do you know someone who is looking for work and needs a hand? Marshall Cavendish have put together a sample ebook of Job Hunting 3.0 which features the whole of the first section called ‘Getting Started’ and the whole of the final section called ‘Checklists’ containing (no surprises here) useful checklists full of interview questions, process tips and essential information for success. If you would like an exclusive copy; email me, subscribe to the blog, or use the contact box and I will zap a copy right back to you.

    Pass It On

    If you know someone who would be interested in this blog post please forward it to them, or ReTweet it, or let them know they can subscribe to regular emails via the box on the homepage.

    By The Way… FREE CRANFIELD COURSE ANYONE?

    +++NEWS we’re still collecting CVs and places are filling up so please apply quickly+++ At Cranfield University we’re running an Enhanced Personal Development Programme, starting 3rd September and lasting for 4 weeks. If you know someone who is unemployed (or about to be made redundant) and who would like to learn about job hunting skills, management skills and have fun on a real consultancy project then contact me now. Places are limited and an opportunity to spend 4 weeks full-time at one of the best universities in the world is not to be missed. I’m the Programme Director and one of the lecturers, so I can vouch for the excellence of it!

    Thank you for reading to the end and enjoy spotting those Yes, but… games!

    Next week is a story about poor customer service and icecream. 99 with a flake, anyone?