Category: Uncategorized

What is time? Well there’s space-time, which I don’t pretend to know much about. Then there’s microwave time, which means that despite our food being cooked almost instantly, we still chafe that it’s taking too long!

We used to have drive-to-work time, which meant allowing exactly 4 minutes 30 seconds less for our journey than we needed to and getting agitated at every red light and slow driver.

How times have changed, even if time hasn’t.

We don’t even carry time around with us in the same way. The fob watch was replaced with the wrist version. This was upgraded to a digital one and then a smart watch. And then a smart phone.

For me a watch is just that. It’s not a speak, or a swipe, or a tap. Mine tells the time and that’s it.

Humans have always been fascinated with time. Imagine going back in time to Stone Henge and showing the druids a digital watch. They’d probably froth at the mouth, realising that dragging stones from Wales was not going to catch on a big way. They’d be a bit cross and then after some debate they’d sacrifice us to their gods. Maybe.

We have a basic need to notice time and structure our day accordingly. It seems that most societies have set meal times, although the English like to confuse things by having tea time, which can mean either tea and sandwiches or dinner. We don’t eat sandwiches at dinner time, as that would be silly. We know what we mean.

In terms of human interaction Eric Berne, founding father of Transactional Analysis, identified that we have a basic hunger for structure. We divide up our day to meet these hungers and it’s worth pondering them. Here they are:

1. Withdrawal. We are alone with our thoughts, even if there are other people in the room.

2. Ritual. We great others in friendly and safe ways. Hello, how are you? I’m fine. How are you? I’m fine. We know the drill and it’s convenient to know what’s expected of us.

3. Pastiming. Oh how we love to natter, share stories, moan about the weather and have easy chit chat. This is pastiming and it’s a lovely way to engage with people.

4. Activity. This tends to mean work, but can also be applied to fun things, sports and hobbies. We spend a lot of time here each day, mostly working.

5. Psychological Games. The intent behind a game is good, in that we want to be noticed, but things go awry and instead of getting a hug, we get cross and get shouted at instead. We still get noticed, but in an unhelpful way. Humans prefer to take bad stuff rather than no stuff. Avoiding games is a jolly good thing and requires self awareness and honesty.

6. Intimacy. Of course this can mean a tender hug and it also refers to those conversations when we speak our mind and are met with authentic acknowledgement. Both parties share and talk at a deeper level. These conversations are good for the soul.

How much time we spend in any stage is up to us and our needs. However, too much activity and too little pastiming can blunt our edge. We need to pause and have friendly chats; we need to put down the mouse, stop clicking for a while and phone a friend for a natter.

If we spend too much time in withdrawal we may feel isolated. We can notice if we are missing human contact and do something about it. I think WhatsApp is great here as we can connect quickly and safely with a few friends and be eased back into a world of gentle contact.

Our lives have all changed at the moment and so many of our usual structures have been ruined. Our days are different, whether we are working from home, on furlough, or still making our way to work.

It’s important to pay attention to structure and to ask ourselves if we are spending too much time in any 1 of the 6 stages. If we are, then we can take steps to remedy this.

Instead of over working, we can allow time for chat. Team leaders would be wise to pay attention to this and many do.

If we are feeling isolated and struggling to be productive in any way (work, or play) then we can phone a friend, find a fun quiz to take part in, or seek more professional support. Counselling can be done online and it’s great to connect with someone who will listen to us.

An hour a week can be all that’s needed for us to feel better in ourselves. We are worth an hour and we are all important to someone.

So, this week we can take a fresh look at how we structure our days and we can tweak things to make sure we are getting all of our needs met.

And if you know someone who would benefit from some counselling then you’re welcome to invite them to contact me. Or you can Google the world and see who is out there.

Keep safe!

Next week: Mental Health Matters

Out of nowhere two apps collided on my mobile phone and crashed it, killing the phone as dead as a brick.

Four years of trusty service and done.

The problem with the sudden exit of my phone is that, of course, all my data went with it. Pictures lost, telephone numbers evaporated and conversations all terminated mid-flow.

And that wasn’t the worst part. Nope, that was trying to order a new phone without a phone. Explaining to the operator that I was calling from a landline cut no ice. I had to call using my SIM card to change the account details and process the order. No SIM, no change, no phone.

And absolutely no work around.

Well, a long story short here. I will skip me using a steel nail to prize the SIM out, the frantic search for it in the garage (after it had pinged off, on exit) and the struggle to refit it into a tiny, borrowed pebble phone. I will also skip the five hours of operator security clearing, muzak and being handed from person to person.

I will, however, mention the fact that a phone is an odd thing not to have. It is a lifeline to the outside world. We need contact with friends and family and our phone links us up and brings people closer to us.

Without it, the world felt a very different place.

The good news here is that, after a lot of chatting with nice call centre people, a new phone was despatched (after they had lost the first order) and finally all was good. The cloud rained down my data and after a quick shuffle of apps and logins I was good to go.

It did make me wonder how I would have fared if I hadn’t been persistent and resourceful (the SIM was really stuck in the old phone). If I wasn’t able to borrow another phone I would have been stuck.

We can take our technology for granted and not stop to think if we have any backup systems in place. Luckily I have a tablet and a landline, so wasn’t high and dry. Without these, I’d have been properly stuck.

What would you do if your phone suddenly died?

How would you contact your friends?

And, because this is a business blog…

What impact would this have on your business?

With the advent of apps our phones can do so much more than before, but this has caused a concentration of utility into one handy gadget. Great when it works and a potential disaster when it doesn’t.

I have to say that the call centre people were lovely. Their system wasn’t and they knew that, but they did their job with kindness.

So, this week we can all take a fresh look at the gadgets we rely on to keep us in business. We can take a moment to care about them, upgrade them, or make sure we have other options to fall back on, in case they suddenly become a dead brick.

As for me, I will be upgrading my existing phone on a more regular basis.

Have fun thinking about technology!

Keep well!

Next week: The Structure Of Time